Job Description
Are you looking for a stable job in Kansas City that pays you every single week? KC Support Systems is currently hiring Customer Service Associates and Data Entry Specialists to join our dynamic team. We prioritize our employees and offer immediate opportunities for career growth.
Join a company that values your time and effort. Whether you are entering the workforce for the first time or looking for a better schedule, we provide the training and support you need to succeed.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with a professional and friendly demeanor.
- Accurately input and update customer data into our management systems to ensure record accuracy.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Assist in the processing of orders and managing inventory records.
- Collaborate with team members to meet daily and weekly performance targets.
- Provide product and service information to customers to help them make informed decisions.
- Maintain a clean and organized workspace to ensure workflow efficiency.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work independently as well as part of a collaborative team.
- Reliable internet connection and a quiet workspace (if remote).
- Previous customer service experience is a plus but not required.
- Must be available to work flexible shifts including weekends and holidays.